rfb77 Privacy Policy — How We Protect Your Personal Data

rfb77 is the data controller for all personal data collected through the rfb77.org website and its associated services. As data controller, rfb77 determines the purposes and means of processing your personal data. All data-related queries, access requests, correction requests, and deletion requests should be directed to rfb77 via the support email address published in the footer of this website.

rfb77 is operated for the Bangladesh market. If you are accessing rfb77 from outside Bangladesh, you do so at your own discretion and remain subject to the data handling practices described in this Privacy Policy.

When you register, use, or interact with rfb77, we collect the following categories of personal data:

• Registration data: your Bangladesh mobile phone number and a password you create. rfb77 does not require an email address to create an account.
• Transaction data: records of all deposits made to and withdrawals processed from your rfb77 BDT wallet, including amounts, timestamps, and the mobile money channel used (bKash, Nagad, Rocket, or Upay).
• Activity data: game history, bet history, session durations, game categories accessed, and sports markets viewed or wagered on.
• Device and technical data: IP address, device type, browser type and version, operating system, and approximate geographic location derived from IP. rfb77 does not access your device's GPS location.
• KYC data: where identity verification is required under our responsible gaming or fraud prevention obligations, we may request a government-issued identity document. Such documents are processed securely and retained only for the minimum period required by our compliance obligations.

rfb77 processes your personal data for the following purposes, each of which is necessary for the operation of the platform and the delivery of services to you:

• Account management: to create, maintain, and secure your rfb77 account; to process deposits and withdrawals via your registered Bangladesh mobile money number; and to authenticate your identity when you log in.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, multiple-account abuse, and other misuse of the platform. This includes analysis of betting patterns, transaction velocity, and device fingerprinting.
• Responsible gaming compliance: to monitor usage patterns for indicators of problem gambling, to apply deposit limits and self-exclusion settings requested by you, and to ensure that the minimum age of 21 years is enforced.
• Service improvement: to analyse aggregated, anonymised usage data to improve game performance, page loading speed, and overall platform reliability for Bangladesh mobile users.

rfb77 does not sell your personal data to any third party. We may share your data with the following categories of third party only where it is necessary to provide the services you have requested or to comply with legal obligations: (a) Payment processors — bKash, Nagad, Rocket, and Upay receive the minimum transaction data required to process deposits and withdrawals. They operate under their own published privacy policies. (b) Game providers — Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and similar studios receive session identifiers necessary to deliver game content. They do not receive your phone number or payment history. (c) Fraud prevention services — anonymised or pseudonymised data may be shared with third-party fraud detection services to identify and prevent abuse patterns.

rfb77 will not transfer your personal data to any jurisdiction outside of the region in which it operates without applying appropriate data protection safeguards. If you are a Bangladesh resident and you believe your data has been shared inappropriately, you may contact rfb77 support using the email address in the footer of this page.

rfb77 uses the following types of cookies and similar technologies when you access the platform:

• Essential cookies: these are necessary for the platform to function correctly — for example, to maintain your logged-in session between pages and to remember your preferred language setting. These cookies cannot be disabled without breaking core platform functionality.
• Performance cookies: anonymous data about how users navigate rfb77 — for example, which pages load slowly on Bangladesh 4G networks — is used to improve site performance. No personally identifying information is stored in performance cookies.
• Security cookies: short-lived session tokens that help rfb77 detect and block automated login attempts, credential stuffing, and suspicious request patterns from bot networks.

rfb77 does not use third-party advertising cookies, behavioural targeting pixels, or social media tracking tags. Your browsing activity on rfb77 is not shared with advertising platforms.

rfb77 retains your personal data for as long as your account is active and for a period after closure as required by our fraud prevention, responsible gaming, and financial record-keeping obligations. Account registration data and transaction records are retained for a minimum of five years following account closure to meet standard financial record-keeping requirements. Game history data is retained for a shorter period and is anonymised after 24 months.

If you request deletion of your account and personal data, rfb77 will delete or anonymise all data not subject to mandatory retention within 30 days of receiving your verified request. We will confirm the outcome of your deletion request by message to your registered contact.

As a user of rfb77, you hold the following rights in relation to your personal data. To exercise any of these rights, contact rfb77 support using the email address in the footer of this website:

• Right of access: you may request a copy of the personal data rfb77 holds about you. We will respond within 30 days of receiving a verified request.
• Right to rectification: if any personal data rfb77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. We will action correction requests within 14 days.
• Right to erasure: you may request deletion of your personal data, subject to the retention obligations described in Section 6 of this policy. Accounts with an outstanding balance may not be deleted until the balance is withdrawn or forfeited.
• Right to restriction: you may ask rfb77 to restrict the processing of your data — for example, while a correction request is pending. During a restriction period, rfb77 will store your data but not process it for any purpose other than the restriction itself.

rfb77 is strictly for users aged 21 and above. The platform does not knowingly collect personal data from individuals under the age of 21. If rfb77 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe that a minor has created an rfb77 account using your phone number or device, please contact rfb77 support immediately using the email address in the footer of this website.

Age verification is conducted at registration via the registered phone number, which must be an active Bangladesh mobile number registered to an adult subscriber. rfb77 may request additional identity documentation where it has reason to suspect that a registered user does not meet the minimum age requirement.

rfb77 applies industry-standard technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, disclosure, or destruction. These measures include SSL/TLS encryption on all data in transit, hashed and salted password storage (your actual password is never stored in readable form), access controls limiting which rfb77 personnel may access personal data, and regular security reviews of platform infrastructure.

No security system is completely impenetrable, and rfb77 cannot guarantee the absolute security of your data. However, rfb77 maintains active monitoring, prompt incident response procedures, and will notify affected users without undue delay in the event of a data breach that is likely to result in a risk to their rights. Notifications will be sent to the registered phone number associated with the affected account.

The rfb77 platform provides access to casino game content delivered by third-party game providers including Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and others. When you launch a game, you are interacting with software operated by that provider under their own terms and data practices. rfb77 is not responsible for the data handling practices of game providers. We recommend reviewing the privacy policies of any provider whose software you use.

Payment services (bKash, Nagad, Rocket, Upay) operate as independent services with their own terms of service and privacy policies. By depositing or withdrawing via these services, you are also subject to their data practices. rfb77 shares only the minimum data with these providers that is necessary to process your transaction.

rfb77 reserves the right to update this Privacy Policy at any time. When we make material changes — such as changes to the categories of data we collect, the purposes for which we process it, or the third parties with whom we share it — we will provide advance notice through the platform or by message to your registered contact. Non-material changes (such as corrections of typographical errors or restructuring of sections for clarity) may be made without notice.

The effective date at the top of this policy indicates when the current version was last updated. We recommend reviewing this policy periodically so that you are aware of any changes to how rfb77 handles your personal data.